Shipping Policy
Processing Time: All in-stock orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Pre-Orders: Items available for pre-order will have an estimated shipping date listed on the product page. Pre-orders are processed separately from in-stock items. Please note that pre-ordered items may take additional time to ship, depending on the production and supply chain. We will keep you updated with any changes to the estimated shipping date.
Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method. We offer standard and expedited shipping options.
Delivery Times: Delivery times vary based on your location and the shipping method chosen. Generally, standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that these times are estimates and may vary.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress.
International Shipping: We currently offer international shipping. Shipping times and rates will vary depending on the destination. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery Issues: If you encounter any issues with your delivery, please contact our customer service team at [email address] as soon as possible. We are here to help resolve any shipping-related concerns.
Note: Ale Walls Design is not responsible for lost or stolen packages. Please ensure that your shipping address is correct before completing your purchase.
Returns and Exchanges: For information on returns and exchanges, please refer to our [Returns Policy] page.
Thank you for shopping with Ale Walls Design!